Why must I submit a ticket? 🎫

Even though submitting IT helpdesk tickets may seem like a waste of time, it is crucial for various reasons. 

• It assists IT in keeping track of reported issues and prioritizing them based on their severity.
• It helps IT to identify patterns in the reported issues and take preventive measures to avoid them in the future.
• It guarantees that your issue will be addressed and that you will receive a timely response.
• It makes the IT folks very happy when you do.